GUIDE
Thank you, you have downloaded the SLIDE MEMBER app. Here’s how to:
SIGN UP
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1. Tap ‘Get Started’. |
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2. Fill up ‘Display Name’, ‘Password’, ‘Mobile No.’, and ‘Date of Birth’. 3. Tap ‘Sign Up’. |
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4. A One-Time Password (OTP) will be sent to your mobile phone SMS. 5. Enter 6-digit OTP. 6. Thank you, you have signed up as a SLIDE MEMBER user! |
REGISTER (TO VERIFY FOR REMITTANCE)
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1. Tap ‘Login’. |
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2. Fill in your mobile number or email and password. 3. Tap ‘Login’. |
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4. Tap ‘Me’ at bottom menu. |
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5. Tap ‘Complete Remittance Registration’. |
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6. Fill in ‘Full Name’, ‘Nationality’, ‘Gender’, ‘ID Address’, ‘Identification Type’, ‘Identification Number’, ‘Issue Date’, ‘Date of Expiry (optional)’, ‘Source of Income’, ‘Company (optional)’ and ‘Average Monthly Salary’. 7. ‘ID Front’ – take photo of your front IC. 8. ‘ID Back’ – take photo of your back IC. 9. ‘ID Face’ – take photo of your face (selfie). 10. Tap ‘DONE’. 11. Go to SLIDE Member Care Centre to verify and complete your registration. |
TOP UP
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1. Tap ‘Login’. |
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2. Fill in your mobile number or email and password. 3. Tap ‘Login’. |
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4. Tap ‘Me’ at bottom menu. |
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5. Tap ‘SLIDE Wallet’. |
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6. Enter your password. |
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7. Tap ‘Top Up’. |
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8. Enter amount to top up. 9. Tap under Select Payment Mode: ‘Cash’ or ‘Bank Transfer’. |
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10. Follow the instructions on pop up. |
11. There are 3 ways to bank transfer – at bank counter, ATM or online.
Bank Counter (DBS/ OCBC) ATM (DBS/ OCBC) Online (DBS) Online (OCBC) |
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12. ‘Transfer From Bank’: Select bank you transferred money from. 13. Enter ‘Transaction Ref No.’ from your transfer. 14. Enter ‘Date of Transfer’.15. ‘Transfer to’: Select DBS or OCBC account you transferred money to. |
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16. Tap to search for nearby top up agents. 17. Select ‘All Agents’, ‘Stores’ or ‘Mobile Agents’ in dropdown menu for nearby agents. 18. Nearby agents will be shown. |
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19. Tap to search for nearby top up agents. 20. Select ‘All Agents’, ‘Stores’ or ‘Mobile Agents’ in dropdown menu for nearby agents. 21. Nearby agents will be shown. |
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22. Shows the store you selected. |
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23. Shows the agent you selected. |
24. Go to nearest Buzz/ 7-Eleven/ SingPost location or mobile agent. 25. Tell agent your mobile number and birthday for him/her to find you. 26. Hand your money to agent. 27. Agent will top up to your SLIDE Wallet. 28. Confirmation notification is immediate. |
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Credit/ Debit Card 29. Enter your credit/ debit card details. 30. Click ‘Submit’. 31. Confirmation notification is immediate. |
SEND OVERSEAS
Only registered and verified users can send money.
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1. Tap ‘Login’. |
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2. Fill in your mobile number or email and password. 3. Tap ‘Login’. |
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4. Tap ‘Send Money’. |
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5. Enter ‘Recipient Name/ Mobile’. |
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6. Fill in ‘Alias’, ‘Full Name’, ‘Residing Address’, ‘Relationhip to Sender, ‘Collection Mode’ and ‘Purpose of Remittance’. 7. ‘Address’ page opens to fill up full address. 8. Tap ‘Save’. |
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9. Enter SGD money to send to your home country currency. This is converted at the current exchange rate shown below. 10. Select ‘Pay By’ – how you want to send your money by what mode. 11. Check ‘Declaration’. |
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12. Slide ‘Slide to Pay’ to proceed. |
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13. Enter password (same as login password). 14. Tap ‘OK’. |
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15. Directed to ‘STATUS’ page which shows the transaction is ‘Processing’. It takes 1 working day to process. 16. Once processed, a notification will appear in your mobile phone. 17. Your money is remitted to your loved ones at your home country. |
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18. Tap your newest transaction to see the receipt. |